Receptionist
You can look forward to that.
As a receptionist, you are the first contact guests have with the reception. You work with service, coordination and overview and handle many different tasks throughout the day. This can be anything from welcoming and guiding to reservations, billing, planning and collaborating with colleagues.
The profession requires professionalism, structure and the ability to create a good experience, where both details and timing matter.
As a receptionist, you are the first contact guests have with the reception. You work with service, coordination and overview and handle many different tasks throughout the day. This can be anything from welcoming and guiding to reservations, billing, planning and collaborating with colleagues.
The profession requires professionalism, structure and the ability to create a good experience, where both details and timing matter.
How the training takes place
The training starts at Techcollege, where you learn about guest service, communication, reservations, security and the routines that go into a reception. You gain insight into hosting, administrative tasks, billing and the systems that make a reception work.
You will then be trained in a reception area. Here you will become part of the daily routine and be given tasks at a pace that you are ready for. You will learn to receive guests, handle inquiries, coordinate tasks and be a link between those who arrive and those who work in the organization.
Everyday life in learning
As an apprentice, you will have a varied working day, where you will work with service, planning, communication and handling both small and large tasks. You will learn to keep an overview, even when things are busy, and you will gradually be given more responsibility at the reception.
As an apprentice, you will have a varied working day, where you will work with service, planning, communication and handling both small and large tasks. You will learn to keep an overview, even when things are busy, and you will gradually be given more responsibility at the reception.
Start your education
Ready to get started? Here you will find the upcoming start dates for the program.
We look forward to welcoming you.
Application deadline & start date - 10.08.2026
Application deadline & start date - 18.01.2027
Frequently Asked Questions
Receptionist training lasts up to 3 years .
If you have a high school diploma or equivalent, you can take the program in 2 years and 2 months .
As a receptionist, you work in the hotel's reception, which is the hotel's information hub and service center.
You will learn, among other things, how to:
Receive and welcome guests
Book rooms and manage reservations
Check guests in and out
Settle and handle payment
Guide guests about hotel services and local experiences
Arranging excursions and collaborating with suppliers
Handle complaints professionally
You will also learn about:
Currency and economy
Industry economics and innovation
Industry law and insurance
Safety and working environment
Fire and crisis management
Sales and marketing
Tourism and events
Digital hosting
Communication is an important part of the work, and you learn to communicate both orally and in writing in Danish and English.
The teaching takes place both in practical and theoretical classroom teaching.
Working hours can be both in the evenings and on weekends.
Once you have completed the education, you can work as a receptionist in a hotel.
There may also be the opportunity to work abroad – both during and after your education.
You can further your education, for example, in:
Service economist
You can see your further education options on your access card.
To start the main course, you must have an apprenticeship - also called a training agreement.
An apprenticeship means that you are employed as a student in a company and enter into an agreement about your education. This is where you learn the subject in practice and become part of a workplace.
You can apply for an apprenticeship with companies yourself, and the school will guide and support you in the process of applying and contacting companies.
If you do not find an apprenticeship immediately, you have the opportunity to receive school training if the education is offered with school training.
School-based training means that you complete the practical part of the education at school instead of in a company. Here you work with the same professional goals and competencies that you would otherwise learn in an apprenticeship.
This means that you can continue your education even if you do not have an apprenticeship from the start.
A vocational education is divided into two parts: basic course and main course .
The basic course
The basic course is the first part of the education and takes place at school.
If you come directly from 9th or 10th grade, you start with Basic Course 1. Here you spend the first half of the year being introduced to the educational field and learning the basic subjects and working methods.
If you do not come directly from primary school – or if you already have an apprenticeship – you start with Basic Course 2. Here you work purposefully with the education you have chosen and get ready for the internship and main course.
The main course
The main course is the part of the education where you alternate between school and internship in a company.
This means that you both receive instruction at school and learn the subject in practice at a workplace.
To start the main course, you must have an apprenticeship (a training agreement) with a company.
There are three ways to meet the entry requirements:
1) You have an apprenticeship
If you have a training agreement with a company, you automatically meet the admission requirements.
2) You meet the grade requirements
You must have:
Passed 9th or 10th grade
At least 02 on average in both Danish and mathematics
Passed the primary school leaving exam
If it has been less than a year since you finished primary school, you must be assessed as ready for education and submit your study choice portfolio.
You must send your diploma with your application.
3) Entrance exam
If you do not meet the requirements, you can take an entrance exam.
If you apply for Basic Course 2, you will need to attend an interview before you can be admitted.
Do you have any questions?
